FAQs help parents answer questions they may have about your childcare program when you are not available to answer them. By providing comprehensive and accurate information in this section, you can help parents make an informed decision about choosing your facility.

To add or update FAQs in your childcare.center page, follow these steps:

In a web browser:

  1. On any page of the childcare.center website, click on the dashboard button in the top-right corner of the page.
  2. Log in to your childcare.center account.
  3. In the left sidebar, select "My Listing" to view your existing listings
  4. In the "All Listings" tab, find the listing that you want to edit
  5. At the end of the row of the listing, click on "Edit"
  6. Scroll down the page to the end of the page and reach the “More Information” section
  7. In the FAQs section, click on the “Add New” button
  8. In the Question box, enter the question and in the Answer box, enter the answer
  9. To add another question and answer, click on the “Add New” button again and continue to enter all of your FAQs
  10. Click on "Save Changes" to update your listing

It is important to keep your FAQs up-to-date, and answer all the questions that parents may have about your program. This can include information about your program hours, admission process, fees, staff qualifications, and more. By providing detailed and accurate information in your FAQs, you can help parents feel more confident in choosing your facility.

Additionally, you can also use FAQs to highlight your program's unique features, such as special services or programs that you offer. This can help distinguish your program from others and attract more potential parents.

How can I get help?

Here are some ways to get assistance if you have questions or run into trouble:

  • Using the online chat feature on the website
  • Sending a message to the support team through the contact page
  • Sending an email to [email protected]